Privacy Policy

Effective Date: June 01, 2026

This Privacy Policy explains how Galocha Software (CNPJ: 19416124000180) collects, uses, and protects your information when you play Pokerag Heartgold.

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1. Information We Collect

To provide and operate the game, we collect the following data:

• Account Information: Username, email address, password, and birthdate.
• Game Data: In-game progress, inventory, and gameplay activity.
• Technical & Analytics Data: IP address, basic device information, and anonymous or aggregated usage metrics detailing how you interact with the game.
• User Communications: Chat logs and messages sent within the game's public channels.

2. How We Use Your Information

We use your data strictly to:

• Authenticate your account, verify age eligibility, and save your progress.
• Provide, maintain, and improve Pokerag Heartgold.
• Analyze usage trends and gameplay metrics to optimize the user experience.
• Monitor public communications for moderation and to enforce our Terms of Service.
• Detect and prevent fraud, cheating, or terms violations.
• Provide customer support.

3. Data Sharing

We do not sell your personal data. We only share information with:

• Service Providers: Infrastructure and analytics partners necessary to operate and analyze the game.
• Legal Authorities: When strictly required by law or to protect our legal rights.

4. Data Security

We implement standard security measures to protect your personal data (including password hashing) against unauthorized access or disclosure.

5. Your Rights

In compliance with applicable data protection laws (such as LGPD), you have the right to:

• Access the personal data we hold about you.
• Request corrections to your data.
• Request the deletion of your account and associated personal data.

6. Contact Us

For any questions regarding this policy or your data, please contact us at: policy@pokerag.com.br.